After initial setup, I ran into an issue where Firepower Chassis Manager (FCM) GUI access was unavailable due to a bad password. SSH access worked fine. This can be fixed through the command line interface. Login to CLI 4110-1-A# scope security Confirm admin user exists 4110-1-A /security # show local-user User Name …
Category: Troubleshooting
During the upgrade of Firepower Management Center (FMC) from 6.2.0.2 to 6.2.0.5 it failed at 72% on Patch 5 installation. Checking update status log does not provide enough information. FirePowerMC:/var/log/sf# cat update.status OUT: [180407 00:46:19] FAILED 800_post/910_Edit_AC_Policy.pl OUT: [180407 00:46:19] ==================================== OUT: [180407 00:46:19] tail -n 10 /var/log/sf/Sourcefire_3D_Defense_Center_S3_Patch-6.2.0.5/800_post/910_Edit_AC_Policy.pl.log OUT: OUT: …
Started this simple upgrade for Firepower Management Center (FMC) from version 6.2.0 to 6.2.2 and ended up with TAC case and many troubleshooting hours. It was a non-patched install of 6.2.0. Readiness Check passed but after 70% of the actual upgrade I got an error: System call to mkdir(/var/sf/sifile_download) Failed: …
FirePower Management Center (FMC) crashed one day refusing GUI or SSH access. After reboot SSH was back but GUI was painfully slow. With the help from TAC discovered a well know bug in UCS BIOS which causes loss of CPU on the server after a reboot. You can check the …
Following the upgrade from ISE 2.1 to 2.3 BYOD process for Mac OS stopped working with the error "The request timed out". It was working prior to the upgrade and the rest of endpoints (Windows, iOS, and Android) completed BYOD successfully. I could not find much useful information in ISE …